Installshield: Create installation response file

This process is to be used if a setup.iss file is not created in C:\Windows when using setup.exe -r.

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1. Run the command > C:\Temp\setup.exe -r -f1c:\Temp\setup.iss

Note: there should be no spaces in between -f1 and the directory path and its - not / that need to be there with the switches.

2. Once the setup.iss file is created try to run the installation with silent parameters this time it would definitely install. eg. setup.exe /s /f1 "c:\Temp\setup.iss

Windows Server 2008: Enable ICMP (Ping) replies

From a Command Prompt (Run as Administrator) run:

Windows Vista / 7 / Server 2008

Enable
netsh firewall set icmpsetting 8

Disable
netsh firewall set icmpsetting 8 disable

Windows Server 2008 R2

Enable

netsh advfirewall firewall add rule name=”ICMP Allow incoming V4 echo request” protocol=icmpv4:8,any dir=in action=allow

BlackBerry: Application deployment using BES

Application deployment using the BlackBerry Enterprise Server and Application Control policy rules

In the BlackBerry Enterprise Solution environment, perform the following actions to deploy a Java application using the BlackBerry Enterprise Server and Application Control policy rules.

Note: Allow four hours for application deployment on multiple BlackBerry devices.

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Action
Add the application files to a shared folder.

Procedure
The administrator or application developer completes these actions.
1. Create or obtain the .alx and .cod files for the application.
2. Create a uniquely named folder, maintaining the application’s file structure, in the network location that hosts your shared applications:
\Program Files\Common Files\Research In Motion\Shared\Applications\.
3. Copy the .alx, .cod, and .dll files to the unique folder.

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Action
Index the application.

Procedure
The Application Loader reads the list of installed software in the software index and uses the index to locate the applications to install.
1. At the command prompt, type cd \Program Files\Common Files\Research In Motion\Apploader.
2. Type loader.exe /index. The Application Loader builds the software index structure and adds any missing index files.
Note: If you modify an .alx file after you create a software index, re-index the applications.
• At the command prompt, type cd \Program Files\Common Files\Research In Motion\Apploader.
• Type loader.exe /reindex.

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Action
Share the application folder.

Procedure
Software configurations must be able to access the application through a Universal
Naming Convention (UNC) path to the shared network drive.
1. Navigate to the application’s folder.
2. Right-click the folder, and then click Properties.
3. Click the Sharing tab.
4. Select Share this folder. Provide read-only permissions.
5. Set any other required options, and then click OK.

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Action
Set an IT policy rule for the user account.

Procedure
This action is optional.

Notes: You must set the Disallow Third Party Application Downloads policy to False.
The following steps describe the procedure for setting an IT policy rule for the
BlackBerry Enterprise Server Version 4.0.4. If you have a BlackBerry Enterprise
Server Version 4.1, see the BlackBerry Enterprise Server System Administration

unknown error occurred (0xE800002E) when Syncing iPhone Applications

1. Delete app from iPhone
2. Delete app from Mac ~/Music/iTunes/Mobile Applications
3. "re-purchase" app (it'll say you already have, just continue and it'll download the latest version for free)
4. Sync iPhone and your fresh app will be there

"The call could not be completed because security levels do not match"

Hi,

I had a weird issue with my OCS in the last 2 weeks, I will blog about the first one in a later post, the problem that I will talk about it here is that I couldn’t join a conf. or do any one to one conf. with any of my Tandberg video endpoints from OCS client.

The problem started after a security review we have done ourselves and we came up with several action to take to enhance our security internally, after the review OCS to CODIAN MCU communication got dropped.

The first problem stopped us from debugging it, last Thursday we solved the first problem so we started to edbug this one, below are the symptoms of the issue:

- When you do a call from OCS client to Codian MCU the following error appears in the OCS client “The call could not be completed because security levels do not match".

- In the MCU ou will find the following error: Unable to provide video channel - possible bandwidth/codec issue

Cause:

The cause was that OCS 2007 server has been configured to require encryption at the A/V conference, this causes the communication to drop, configuring the module to support encryption fixes the problem.

ManageSoft package distribution job remains pending

Question/Issue:

When viewing the report summary for distributed packages, a package distribution job remains in a pending state and only the Package_Name_metapkg.ndc file has updated on the deployment location (DL).

Answer/Solution:

Firstly you will need to delete the pending jobs in the JobQueue on the remote DL.

1. On the remote DL, check that the ManageSoft Connection Agent service is started.
2. Browse to C:\Documents and Settings\All Users\Application Data\ManageSoft Corp\ManageSoft\Replication Agent\JobQueue
3. Rename the directory JobQueue to Backup_JobQueue
4. Browse to the package directory in the Distribution cache which is located in the Warehouse e.g. Z:\Data\Warehouse\Distribution\Cache\Common\Package_Vendor_PackageName_PackageName
5. Rename the Package_Vendor_PackageName_PackageName to Backup_Package_Vendor_PackageName_PackageName
6. Back on the ManageSoft administration server, kick off a new distribution job to the remote DL where the package failed to distribute.
7. Once package distribution is successful, delete the Backup_ directories that you renamed.

If the above fails, log a call with your support provider.

Enable Offline Folders tab in Windows Explorer

Change the below registry setting as required:

To enable the tab:
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\NetCache]
"NoConfigCache"=dword:00000000

To disable the tab:
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\NetCache]
"NoConfigCache"=dword:00000001