Wednesday, October 14, 2009

ERROR: "The command is not available" error message when you launch Outlook.


When you try to use the "Out of Office reply" option is Microsoft Outlook you receive the following error:

"The command is not available. See the program documentation about how to use this extension."


There are two ways to go about fixing this problem.

Method 1:

From Outlook, select Help > About Microsoft Outlook > Disabled Items. Select "outex.dll" and click Enable. If this does not fix your issue then try method 2.

Method 2:

  • Ensure Outlook is closed (and outlook.exe process is not running)
  • Launch Regedit
  • Remove HKCU\Software\Microsoft\Office\11.0\Outlook\Resiliency key
  • Close Regedit
  • Launch Outlook

Monday, October 5, 2009

HOWTO: Access Stored User Names and Passwords

The Stored User Names and Passwords applet lets you assign user names and passwords to use when needing to authenticate yourself to services in domains other than the one you are currently logged into. The normal way of running this applet can be difficult to find quickly, so here is a way to launch it using a desktop shortcut using the rundll32.exe program:

Click on START - RUN and type the following (follwed by ENTER):

rundll32.exe keymgr.dll,KRShowKeyMgr